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Social Networking in Knowledge Management
July/August 2011 (vol. 13 no. 4)
pp. 24-28
Stephen Anderson, Baruch College
Kannan Mohan, Baruch College

Can enterprises use Web 2.0 technologies to improve the output of knowledge workers? A study of four knowledge-intensive firms offers insight into their use of social networking for knowledge management and the challenges it presents.

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Index Terms:
Keywords: Knowledge management, social networking, community, information technology
Stephen Anderson, Kannan Mohan, "Social Networking in Knowledge Management," IT Professional, vol. 13, no. 4, pp. 24-28, July-Aug. 2011, doi:10.1109/MITP.2011.68
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