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Toward a Healthcare Business-Process Reference Model
May/June 2011 (vol. 13 no. 3)
pp. 38-47
Paul Brown, TIBCO Software
John Kelly, NaviNet
David Querusio, Harvard Pilgrim HealthCare

Standardizing processes in an effort to develop a full-scale healthcare business-process reference model could enable flexible business models without requiring custom interfaces and help track transactions to improve response times and quality of care.

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Index Terms:
reference model; reference architecture; business process; healthcare; information technology
Paul Brown, John Kelly, David Querusio, "Toward a Healthcare Business-Process Reference Model," IT Professional, vol. 13, no. 3, pp. 38-47, May-June 2011, doi:10.1109/MITP.2010.65
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