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Understanding Unified Messaging
January/February 2010 (vol. 12 no. 1)
pp. 40-45
Clinton M. Banner, Alcatel-Lucent
The proliferation of messaging systems presents users with a challenging task: how to effectively use and manage many separate messaging systems. Unified messaging provides simplified management of different messaging systems through a single, unified interface.

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Index Terms:
unified messaging, instant messaging, network communications, mobile communication systems, communications applications
Clinton M. Banner, "Understanding Unified Messaging," IT Professional, vol. 12, no. 1, pp. 40-45, Jan.-Feb. 2010, doi:10.1109/MITP.2010.38
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