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Understanding Unified Messaging
January/February 2010 (vol. 12 no. 1)
pp. 40-45
ASCII Text
x 
 
Clinton M. Banner, "Understanding Unified Messaging," IT Professional, vol. 12, no. 1, pp. 40-45, January/February, 2010.
 
 
BibTex
x
 
@article{ 10.1109/MITP.2010.38,
author = {Clinton M. Banner},
title = {Understanding Unified Messaging},
journal ={IT Professional},
volume = {12},
number = {1},
issn = {1520-9202},
year = {2010},
pages = {40-45},
doi = {http://doi.ieeecomputersociety.org/10.1109/MITP.2010.38},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - MGZN
JO - IT Professional
TI - Understanding Unified Messaging
IS - 1
SN - 1520-9202
SP40
EP45
EPD - 40-45
A1 - Clinton M. Banner,
PY - 2010
KW - unified messaging
KW - instant messaging
KW - network communications
KW - mobile communication systems
KW - communications applications
VL - 12
JA - IT Professional
ER -
 
Clinton M. Banner, Alcatel-Lucent
The proliferation of messaging systems presents users with a challenging task: how to effectively use and manage many separate messaging systems. Unified messaging provides simplified management of different messaging systems through a single, unified interface.

1. E. Isaacs et al., "The Character, Functions, and Styles of Instant Messaging in the Workplace," Proc. Conf. Computer-Supported Cooperative Work (CSCW), ACM Press, 2002, pp. 11–20.
2. Y. Zhang et al., "A Novel Method for the Short Message or Multimedia Message Synchronization," Proc. Int'l Multi-Conference Computing in the Global Information Technology, IEEE CS Press, 2006, p. 75.
3. Open Mobile Alliance, "Converged IP Messaging Architecture Draft Version 1.0," OMA-AD-CPM-V1_0-20080418-D, Apr. 2008.
4. J. Santos, "Unified Communications and the CIO," CIO New Zealand,14 Apr. 2008; http://cio.co.nz/cio.nsf/techBAC0A77B98F90374CC257422001A5C28?Opendocument&HighLight=2,unified,communications.

Index Terms:
unified messaging, instant messaging, network communications, mobile communication systems, communications applications
Citation:
Clinton M. Banner, "Understanding Unified Messaging," IT Professional, vol. 12, no. 1, pp. 40-45, Jan.-Feb. 2010, doi:10.1109/MITP.2010.38
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