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Email Refresher: Defending against the Slow Slide toward Inefficiency
July/August 2008 (vol. 10 no. 4)
pp. 64, 63
Linda Wilbanks, US Department of Energy
Email has become the dominant form of communication in the business world and far beyond. Yet, without conscious attention to how to use it effectively, this powerful tool can undermine efficiency and ultimately prove harmful to bottom-line needs.
Index Terms:
CIO corner, email, communications, pitfall, chain of command, etiquette
Citation:
Linda Wilbanks, "Email Refresher: Defending against the Slow Slide toward Inefficiency," IT Professional, vol. 10, no. 4, pp. 64, 63, July-Aug. 2008, doi:10.1109/MITP.2008.69
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