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IT Consulting: Communication Skills Are Key
January/February 2007 (vol. 9 no. 1)
pp. 46
| ASCII Text | x | ||
| G. Reza Djavanshir, William W. Agresti, "IT Consulting: Communication Skills Are Key," IT Professional, vol. 9, no. 1, pp. 46, January/February, 2007. | |||
| BibTex | x | ||
| @article{ 10.1109/MITP.2007.15, author = {G. Reza Djavanshir and William W. Agresti}, title = {IT Consulting: Communication Skills Are Key}, journal ={IT Professional}, volume = {9}, number = {1}, issn = {1520-9202}, year = {2007}, pages = {46}, doi = {http://doi.ieeecomputersociety.org/10.1109/MITP.2007.15}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, } | |||
| RefWorks Procite/RefMan/Endnote | x | ||
| TY - MGZN JO - IT Professional TI - IT Consulting: Communication Skills Are Key IS - 1 SN - 1520-9202 SP EP EPD - 46 A1 - G. Reza Djavanshir, A1 - William W. Agresti, PY - 2007 KW - communication KW - IT consulting KW - customers KW - relationship management VL - 9 JA - IT Professional ER - | |||
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MITP.2007.15
Knowing how to establish customer rapport and manage expectations can mean the difference between a project's success and failure.
Index Terms:
communication, IT consulting, customers, relationship management
Citation:
G. Reza Djavanshir, William W. Agresti, "IT Consulting: Communication Skills Are Key," IT Professional, vol. 9, no. 1, pp. 46, Jan.-Feb. 2007, doi:10.1109/MITP.2007.15
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