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Issue No.03 - May/June (2005 vol.7)
pp: 18-25
H. Gilbert Miller , Mitretek Systems Inc.
Henry D. Levine , Levine, Blaszak, Block & Boothby, LLP
Sandra N. Bates , Retired Commissioner of the General Services Administration's Federal Technology Service
Voice, data, and Internet on one platform threaten chaos, but those who keep cool and keep moving will make it. <p> Each year, the federal government's largest buyer of telecommunications services--the US General Services Administration?s Federal Technology Service (FTS)--meets with its user base and industry partners to consider how best, as a group, to address upcoming challenges. For the <em>Tune into Technology Conference</em> keynote presentation, then FTS Commissioner Sandra Bates asked the question, "What should telecommunications users and managers worry about in this new converged world?" Gilbert Miller, a recognized contributor to some of the largest federal government telecommunications procurements over the past two decades, and Henry Levine, a telecommunications lawyer known for representing large private- and public-sector users in the negotiation of telecommunications contracts, tackled the tough answers to that question. The "Convergence Issues That Keep Us Up at Night" sidebar enumerates their top-10 answers. The rest of the article is based on excerpts from this interview, in which Miller and Levine address the basics of convergence and how it will affect the industry.</p>
IP convergence, telecommunications, outsourcing, risk management, IT management, legacy systems
H. Gilbert Miller, Henry D. Levine, Sandra N. Bates, "Welcome to Convergence: Surviving the Next Platform Change", IT Professional, vol.7, no. 3, pp. 18-25, May/June 2005, doi:10.1109/MITP.2005.73
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