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IT Professional
2002
Issue No. 2 - March/April
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IT Professional
March/April 2002 (vol. 4 no. 2)
ISSN: 1520-9202
Table of Contents
Enterprise Databases
Data Mining for Decision Support
(Abstract)
A.C.M. Fong
S.C. Hui
G. Jha
pp. 9-17
ABSTRACT
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Desktop Issues
Server-Based Computing Opportunities
(Abstract)
Andrej Volchkov
pp. 18-23
ABSTRACT
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PURCHASE ARTICLE: $19
Software Development
The Dangers of Using Software Metrics to (Mis) Manage
(Abstract)
Carol A. Dekkers
Patricia A. McQuaid
pp. 24-30
ABSTRACT
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PURCHASE ARTICLE: $19
Call Centers
Blended Call Center Performance Analysis
(Abstract)
Howard G. Bernett
Martin J. Fischer
Denise M. Bevilacqua Masi
pp. 33-38
ABSTRACT
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Intellectual Property
Technology's Changing Role in Intellectual Property Rights
(Abstract)
Thomas B. Fowler
pp. 39-44
ABSTRACT
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Evolving Technologies
Secure Peer-to-Peer Networking: The JXTA Example
(Abstract)
William Yeager
Joseph Williams
pp. 53-57
ABSTRACT
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Industry Focus
Mortgage Banking: Internet and Integration Are Key
(Abstract)
Thomas Stanford
pp. 47-52
ABSTRACT
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Resources
Resources
(Abstract)
pp. 58-60
ABSTRACT
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Career Management
Corporate Rumors and Conspiracy Theories
(Abstract)
Jeffrey M. Voas
pp. 64, 62-63
ABSTRACT
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