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Client-Centered Strategies for E-Commerce Success
September/October 1999 (vol. 1 no. 5)
pp. 45-51

A successful business does more than simply deliver a product on budget and on time: It also delivers customer satisfaction.

Citation:
Wing Lam, "Client-Centered Strategies for E-Commerce Success," IT Professional, vol. 1, no. 5, pp. 45-51, Sept.-Oct. 1999, doi:10.1109/6294.793670
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