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The Network-Based Business Process
Mar.-Apr. 2014 (vol. 18 no. 2)
pp. 63-69
Ejub Kajan, State University of Novi Pazar, Serbia
Noura Faci, Université Lyon 1, France
Zakaria Maamar, Zayed University, UAE
Alfred Loo, Lingnan University, Hong Kong
Aldina Pljaskovic, State University of Novi Pazar, Serbia
Quan Z. Sheng, University of Adelaide, Australia
Tremendous effort and resources go into achieving enterprise agility. Business processes are the primary entity concerned with these efforts and resources because they constitute the know-how of any enterprise. Processes can be structured or unstructured; the former are well formed, often repetitive, and call for intense coordination among stakeholders. The latter are loosely defined and call for stakeholders' personal experiences and social interactions. Here, the authors demystify the social interactions on which network-based business processes are developed, structure them for better tracking, and analyze the value they add to enterprise operations.
Index Terms:
Business processes,Social computing,Social network services,Collaboration,social computing,business process,interaction,network
Ejub Kajan, Noura Faci, Zakaria Maamar, Alfred Loo, Aldina Pljaskovic, Quan Z. Sheng, "The Network-Based Business Process," IEEE Internet Computing, vol. 18, no. 2, pp. 63-69, Mar.-Apr. 2014, doi:10.1109/MIC.2014.35
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