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From Crowdsourcing to Crowdservicing
May/June 2011 (vol. 15 no. 3)
pp. 92-94
Joseph G. Davis, University of Sydney

Crowdsourcing is an increasingly viable approach for a range of problem-solving contexts. The author presents and illustrates the concept of crowdservicing, which is enabled by the rapid evolution of Web 3.0. Ongoing developments in and emerging scenarios of crowdservicing attempt to facilitate a balanced integration of diverse services provided by human agents and machines over the World Wide Web.

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Index Terms:
Web and Internet services, World Wide Web, sociotechnical systems
Joseph G. Davis, "From Crowdsourcing to Crowdservicing," IEEE Internet Computing, vol. 15, no. 3, pp. 92-94, May-June 2011, doi:10.1109/MIC.2011.61
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