This Article 
 Bibliographic References 
 Add to: 
Toward Business Transaction Management in Smart Service Networks
July/August 2010 (vol. 14 no. 4)
pp. 71-75
Willem-Jan van den Heuvel, Tilburg University
Michael P. Papazoglou, Tilburg University
This article proposes a novel business transaction model for smart(er) service networks, which will leverage pooling real-time information from software services and sensor networks to more effectively manage fine-grained tenets of service based applications, such as critical business data, local and aggregated QoS, and associated key performance indicators (KPIs). This will guarantee a continuous and cohesive information flow, correlation of end-to-end process properties, and termination and accuracy of interacting business processes driven by service application integration logic.

1. D. Tapscott, D. Ticoli, and A. Lowy, Digital Capital: Harnessing the Power of Business Webs, Harvard Business School Press, May 2000.
2. R.C. Basole and W.B. Rouse, "Complexity of Service Value Networks: Conceptualization and Empirical Investigation," IBM Systems J., vol. 47, no. 1, 2008, pp. 53–70.
3. N.S. Caswell et al., "Estimating Value in Service Systems," IBM System J., vol. 47, no. 1, 2008, pp. 87–100.
4. W.-J. van den Heuvel, Changing the Face of the Global Digital Economy: Smart Service Networks as a Catalyst for Innovation, Tilburg Univ. Press, Dec. 2009.
5. M.P. Papazoglou, Web Services: Principles and Technologies, Prentice Hall, 2007.
6. J. Gray and A. Reuter, Transaction Processing: Concepts and Techniques, Morgan Kaufmann, 1993.
7. "The Open-EDI Reference Model," ISO/IEC JTC1/SC30, committee draft 14662, 1995.

Index Terms:
service networks, Internet of services, Internet of Things
Willem-Jan van den Heuvel, Michael P. Papazoglou, "Toward Business Transaction Management in Smart Service Networks," IEEE Internet Computing, vol. 14, no. 4, pp. 71-75, July-Aug. 2010, doi:10.1109/MIC.2010.101
Usage of this product signifies your acceptance of the Terms of Use.