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Voice-Quality Monitoring and Control for VoIP
July/August 2005 (vol. 9 no. 4)
pp. 35-42
Michael Manousos, inAccess Networks
Spyros Apostolacos, inAccess Networks
Ioannis Grammatikakis, inAccess Networks
Dimitrios Mexis, inAccess Networks
Dimitrios Kagklis, National Technical University of Athens
Efstathios Sykas, National Technical University of Athens
Voice over IP offers important opportunities for the telecommunications market to deploy more advanced services, but it must overcome many obstacles. Users expect toll-quality voice, which calls for end-to-end quality of service (QoS) — a challenge for IP service providers. To make VoIP attractive to end users, the only feasible and directly implementable alternative is to deploy an efficient mechanism within the endpoints. To that end, the authors propose the scalable, modular, Call Quality Monitoring and Control framework for maintaining voice quality at acceptable levels over networks that don't offer QoS guarantees.
Index Terms:
QoS for VoIP, data and voice convergence, IP PBX, voice quality monitoring and control
Citation:
Michael Manousos, Spyros Apostolacos, Ioannis Grammatikakis, Dimitrios Mexis, Dimitrios Kagklis, Efstathios Sykas, "Voice-Quality Monitoring and Control for VoIP," IEEE Internet Computing, vol. 9, no. 4, pp. 35-42, July-Aug. 2005, doi:10.1109/MIC.2005.92
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