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Deploying Diffserv at the Network Edge for Tight SLAs, Part 1
January/February 2004 (vol. 8 no. 1)
pp. 61-65
John Evans, Cisco Systems
Clarence Filsfils, Cisco Systems

In the first of a two-part series, the authors review industry best practices for designing, validating, deploying, and operating IP-based services at the network edge with tight service-level agreements (SLAs). The authors describe the important SLA metrics for IP service performance and discuss why Diffserv is the preferred technology to achieve these SLAs.

Index Terms:
Diffserv, SLA, service-level agreements
Citation:
John Evans, Clarence Filsfils, "Deploying Diffserv at the Network Edge for Tight SLAs, Part 1," IEEE Internet Computing, vol. 8, no. 1, pp. 61-65, Jan.-Feb. 2004, doi:10.1109/MIC.2004.1260705
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