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Building Trustworthy Software Agents
November/December 2002 (vol. 6 no. 6)
pp. 46-53

Feelings of trust and perceptions of risk pull in opposite directions to determine a user's final acceptance of an agent technology.

Citation:
Andrew S. Patrick, "Building Trustworthy Software Agents," IEEE Internet Computing, vol. 6, no. 6, pp. 46-53, Nov.-Dec. 2002, doi:10.1109/MIC.2002.1067736
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