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A Web 2.0 Citizen-Centric Model for T-Government Services
Sept.-Oct. 2013 (vol. 28 no. 5)
pp. 10-18
Alexandros Dais, Harokopio University of Athens
Mara Nikolaidou, Harokopio University of Athens
Dimosthenis Anagnostopoulos, Harokopio University of Athens
To fully realize the potential of IT governmental services, or T-Government, proponents must enhance and encourage active citizen involvement. A citizen-centric interaction model that uses the Web 2.0 paradigm helps citizens better control their private data through profiles and combine services provided by the government or third-party entities.
Index Terms:
Social network services,Portals,Intelligent systems,Electronic government,Collaboration,Standards,social networking technology,transformational government,Web 2.0,interaction model,cross-organizational service composition
Citation:
Alexandros Dais, Mara Nikolaidou, Dimosthenis Anagnostopoulos, "A Web 2.0 Citizen-Centric Model for T-Government Services," IEEE Intelligent Systems, vol. 28, no. 5, pp. 10-18, Sept.-Oct. 2013, doi:10.1109/MIS.2012.63
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