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Automated Interactive Sales Processes
July/August 2011 (vol. 26 no. 4)
pp. 54-61
Tomas Klos, Delft University of Technology
Koye Somefun, BNP Paribus Investment Partners
Web Extra: Online appendix

An automated interactive sales process can combine aggregate anonymous knowledge of customer preferences with specific data about the ongoing negotiation process with the current customer. (This pdf contains an error. The DOI listed for the Web Extra should be

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Index Terms:
intelligent systems, multi-issue negotiation, nonlinear preferences, recommender systems, machine learning, user modeling, numerical experiments
Tomas Klos, Koye Somefun, Han La Poutré, "Automated Interactive Sales Processes," IEEE Intelligent Systems, vol. 26, no. 4, pp. 54-61, July-Aug. 2011, doi:10.1109/MIS.2010.34
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