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Business and Market Intelligence 2.0, Part 2
March/April 2010 (vol. 25 no. 2)
pp. 74-82
Hsinchun Chen, University of Arizona

In the past few years, Web intelligence, Web analytics, Web 2.0, and user-generated content have begun to usher in a new and exciting era of research on business intelligence. An immense amount of company, industry, product, and customer information can be gathered from the Web and organized and visualized through various knowledge-mapping, Web portal, and multilingual retrieval techniques. Additionally, user-generated content from online social media provides a large volume of timely feedback and opinions from a diverse customer population. In the previous issue of IEEE Intelligent Systems, Trends & Controversies featured three essays exploring how enterprises can use Web 2.0 technologies and content to make better business decisions. This theme continues in this issue, with two additional essays from experts in business intelligence for finance.

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3. S.R. Das and M.Y. Chen, "Yahoo! for Amazon: Sentiment Extraction from Small Talk on the Web," Management Science, vol. 53, no. 9, 2007, pp. 1375–1388.
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1. R.P. Schumaker and H. Chen, "Textual Analysis of Stock Market Prediction Using Breaking Financial News: The AZFin Text System," ACM Trans. Information Systems, vol. 27, no. 2, 2009, article 12.
2. S.R. Das and M.Y. Chen, "Yahoo! for Amazon: Sentiment Extraction from Small Talk on the Web," Management Science, vol. 53, no. 9, 2007, pp. 1375–1388.
3. P.C. Tetlock, "Giving Content to Investor Sentiment: The Role of Media in the Stock Market," J. Finance, vol. 62, no. 3, 2007, pp. 1139–1168.
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5. A. Abbasi, H. Chen, and A. Salem, "Sentiment Analysis in Multiple Languages: Feature Selection for Opinion Classification in Web Forums," ACM Trans. Information Systems, vol. 26, no. 3, 2008, article 12.
6. H. Zou and T. Hastie, "Regularization and Variable Selection via the Elastic Net," J. Royal Statistical Soc. B, vol. 67, 2005, pp. 301–320.

Index Terms:
artificial intelligence, Trends & Controversies, business intelligence, market intelligence, Business Intelligence 2.0, Web analytics, information extraction, topic identification, opinion mining, time-series analysis
Citation:
Hsinchun Chen, "Business and Market Intelligence 2.0, Part 2," IEEE Intelligent Systems, vol. 25, no. 2, pp. 74-82, March-April 2010, doi:10.1109/MIS.2010.43
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