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Issue No.06 - November/December (2009 vol.24)
pp: 5-11
Robert R. Hoffman , Institute for Human and Machine Cognition
John D. Lee , University of Wisconsin–Madison
David D. Woods , The Ohio State University
Nigel Shadbolt , University of Southampton
Janet Miller , US Air Force Research Laboratory
Jeffrey M. Bradshaw , Institute for Human and Machine Cognition
<p>In the game of cybersecurity catch-up, clever hackers repeatedly find some new malware scheme, and security people then come up with a new software or hardware patch. Although attempts to improve software and hardware must continue, what else might be done besides playing the clever game? Trust in and through technology will likely mediate the effectiveness of software and hardware in maintaining security on the Networld, where cultural, social, psychological, and computational elements are merging. This essay examines five human-centered issues for Networld: "anti-trust" in technology, a consensus on what "trust" is, interpersonal trust versus trust in automation, trusting as a dynamic process, and resilience engineering for the active management of trust.</p>
Human-Centered Computing, trust, trust evaluation tools, online fraud, online security, trust in automation, trust relationships, resilience engineering
Robert R. Hoffman, John D. Lee, David D. Woods, Nigel Shadbolt, Janet Miller, Jeffrey M. Bradshaw, "The Dynamics of Trust in Cyberdomains", IEEE Intelligent Systems, vol.24, no. 6, pp. 5-11, November/December 2009, doi:10.1109/MIS.2009.124
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