Issue No.03 - May/June (2009 vol.24)
Douglas O. Norman , The Mitre Corp.
Robert R. Hoffman , Institute for Human and Machine Cognition
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MIS.2009.39
In recent years researchers have used various phrases to distinguish types of systems, including "complex systems," "adaptive systems," and "sociotechnical systems." This essay explores the question of whether such modifiers add specific and useful meaning to the concept of a system. The authors point to the philosophical and logical difficulties of defining these concepts. They resolve the matter by proposing that the notion of a "macrocognitive work system" is the subject matter for human-centered computing.
Artificial intelligence, human-centered computing, systems engineering, systems theory, complexity, macrocognition, procurement
Douglas O. Norman, Robert R. Hoffman, ""Complex Sociotechnical Joint Cognitive Work Systems"?", IEEE Intelligent Systems, vol.24, no. 3, pp. 82-c3, May/June 2009, doi:10.1109/MIS.2009.39