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The Procurement Woes Revisited
January/February 2008 (vol. 23 no. 1)
pp. 72-75
Kelly Neville, Embry-Riddle Aeronautical University
Robert R. Hoffman, Institute for Human and Machine Cognition
Charlotte Linde, NASA Ames Research Center
William C. Elm, Resilient Cognitive Solutions
Jennifer Fowlkes, CHI Systems
Cognitive systems engineers, ethnographers, and many other advocates of human-centered computing must show that intelligent technologies--those designed to interact with humans or play a role in the cognitive work conducted in sociotechnical work systems--are usable, useful, and understandable. Joseph Goguen saw the challenge of anticipating and addressing technology's human impacts as tractable as well as ethically, methodologically, and economically necessary. The authors find in Goguen's writings many discussion points and topics for elaboration. In this essay, they hope to give readers a sense of Goguen by sharing some of their favorite quotes. Some of these illuminate the range of factors contributing to and affected by the current state of human-centering in systems development. The authors also hope these quotes convey Goguen's passion about needing to overcome the limitations of designer-centered and reductionist approaches to technology development.

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Index Terms:
human-centered computing, human-centering, procurement, intelligent technology, Joseph Goguen, human-system integration
Kelly Neville, Robert R. Hoffman, Charlotte Linde, William C. Elm, Jennifer Fowlkes, "The Procurement Woes Revisited," IEEE Intelligent Systems, vol. 23, no. 1, pp. 72-75, Jan.-Feb. 2008, doi:10.1109/MIS.2008.15
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