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Informed Recommender: Basing Recommendations on Consumer Product Reviews
May/June 2007 (vol. 22 no. 3)
pp. 39-47
Silvana Aciar, University of Girona, Spain
Debbie Zhang, University of Technology, Sydney
Simeon Simoff, University of Technology, Sydney
John Debenham, University of Technology, Sydney
Consumer reviews, opinions, and shared experiences in using a product are a powerful source of information that recommender systems can use. Despite the importance and value of such information, no comprehensive mechanism formalizes the opinions' selection, retrieval, and use owing to the difficulty of extracting information from text data. A new recommender system prioritizes consumer product reviews on the basis of the reviewer's level of expertise in using a product. The system uses text mining techniques to map each piece of each review comment into an ontology. Using consumer reviews also helps solve the cold-start problem that plagues traditional approaches. This article is part of a special issue on Recommender Systems.
Index Terms:
ontology, reviews acquisition, recommender systems, text mining
Citation:
Silvana Aciar, Debbie Zhang, Simeon Simoff, John Debenham, "Informed Recommender: Basing Recommendations on Consumer Product Reviews," IEEE Intelligent Systems, vol. 22, no. 3, pp. 39-47, May-June 2007, doi:10.1109/MIS.2007.55
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