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Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design
March/April 2005 (vol. 20 no. 2)
pp. 73-81
| ASCII Text | x | ||
| Ronald Scott, Emilie M. Roth, Stephen E. Deutsch, Erika Malchiodi, Thomas E. Kazmierczak, Robert G. Eggleston, Samuel R. Kuper, Randall D. Whitaker, "Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design," IEEE Intelligent Systems, vol. 20, no. 2, pp. 73-81, March/April, 2005. | |||
| BibTex | x | ||
| @article{ 10.1109/MIS.2005.37, author = {Ronald Scott and Emilie M. Roth and Stephen E. Deutsch and Erika Malchiodi and Thomas E. Kazmierczak and Robert G. Eggleston and Samuel R. Kuper and Randall D. Whitaker}, title = {Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design}, journal ={IEEE Intelligent Systems}, volume = {20}, number = {2}, issn = {1541-1672}, year = {2005}, pages = {73-81}, doi = {http://doi.ieeecomputersociety.org/10.1109/MIS.2005.37}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, } | |||
| RefWorks Procite/RefMan/Endnote | x | ||
| TY - MGZN JO - IEEE Intelligent Systems TI - Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design IS - 2 SN - 1541-1672 SP73 EP81 EPD - 73-81 A1 - Ronald Scott, A1 - Emilie M. Roth, A1 - Stephen E. Deutsch, A1 - Erika Malchiodi, A1 - Thomas E. Kazmierczak, A1 - Robert G. Eggleston, A1 - Samuel R. Kuper, A1 - Randall D. Whitaker, PY - 2005 KW - human-centered KW - cognitive engineering KW - intelligent systems KW - software agents KW - work-centered KW - work-centered support system KW - WCSS KW - intelligent agents KW - D-OMAR VL - 20 JA - IEEE Intelligent Systems ER - | |||
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MIS.2005.37
The work-centered support system approach to human-centered computing focuses on analyzing and supporting cognitive and collaborative work. The Work-Centered Support System for Global Weather Management, developed to support weather forecasting and monitoring in an airlift service organization, exemplifies this approach. The WCSS-GWM uses software agents embedded in work domain visualizations to support cognitive and decision-making processes, work artifact production, collaboration, and management of the multiple interwoven tasks that characterize work. It demonstrates and extends cognitive-engineering principles for effecting human-software agent interaction and WCSS concepts.
Index Terms:
human-centered, cognitive engineering, intelligent systems, software agents, work-centered, work-centered support system, WCSS, intelligent agents, D-OMAR
Citation:
Ronald Scott, Emilie M. Roth, Stephen E. Deutsch, Erika Malchiodi, Thomas E. Kazmierczak, Robert G. Eggleston, Samuel R. Kuper, Randall D. Whitaker, "Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design," IEEE Intelligent Systems, vol. 20, no. 2, pp. 73-81, March-April 2005, doi:10.1109/MIS.2005.37
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