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Lightweight Document Matching for Help-Desk Applications
March/April 2000 (vol. 15 no. 2)
pp. 57-61
For decades, researchers have been working on ways to process text for classification and queries by relevant- document retrieval. The authors describe a method that uses minimal data structures and lightweight algorithms to match new documents to those stored in a database.
Citation:
Sholom M. Weiss, Brian F. White, Chidanand V. Apte, Fredrick J. Damerau, "Lightweight Document Matching for Help-Desk Applications," IEEE Intelligent Systems, vol. 15, no. 2, pp. 57-61, March-April 2000, doi:10.1109/5254.850828
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