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Automating Workflows for Service Order Processing: Integrating AI and Database Technologies
October 1994 (vol. 9 no. 5)
pp. 19-23
ASCII Text
x 
 
Munindar P. Singh, Michael N. Huhns, "Automating Workflows for Service Order Processing: Integrating AI and Database Technologies," IEEE Intelligent Systems, vol. 9, no. 5, pp. 19-23, October, 1994.
 
 
BibTex
x
 
@article{ 10.1109/64.331480,
author = {Munindar P. Singh and Michael N. Huhns},
title = {Automating Workflows for Service Order Processing: Integrating AI and Database Technologies},
journal ={IEEE Intelligent Systems},
volume = {9},
number = {5},
issn = {0885-9000},
year = {1994},
pages = {19-23},
doi = {http://doi.ieeecomputersociety.org/10.1109/64.331480},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - MGZN
JO - IEEE Intelligent Systems
TI - Automating Workflows for Service Order Processing: Integrating AI and Database Technologies
IS - 5
SN - 0885-9000
SP19
EP23
EPD - 19-23
A1 - Munindar P. Singh,
A1 - Michael N. Huhns,
PY - 1994
VL - 9
JA - IEEE Intelligent Systems
ER -
 

We have developed an AI-based architecture that automatically manages workflows, and we have implemented a prototype that executes on top of a distributed computing environment to help a telecommunications company better provide a service that requires coordination among many operation support systems and network elements. The activities involve several database systems, user interfaces, and application programs.

Citation:
Munindar P. Singh, Michael N. Huhns, "Automating Workflows for Service Order Processing: Integrating AI and Database Technologies," IEEE Intelligent Systems, vol. 9, no. 5, pp. 19-23, Oct. 1994, doi:10.1109/64.331480
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