The Community for Technology Leaders
RSS Icon
Issue No.05 - May (2012 vol.45)
pp: 66-72
Jamie Erbes , Hewlett-Packard Labs
Hamid R. Motahari-Nezhad , Hewlett-Packard Labs
Sven Graupner , Hewlett Packard Labs
The widespread availability and adoption of cloud services creates new challenges for enterprise IT and prompts the need for new methodologies, tools, and skill sets for managing a hybrid portfolio of these services and traditional IT systems.
cloud computing, enterprise IT, IT service management
Jamie Erbes, Hamid R. Motahari-Nezhad, Sven Graupner, "The Future of Enterprise IT in the Cloud", Computer, vol.45, no. 5, pp. 66-72, May 2012, doi:10.1109/MC.2012.73
1. R. Sykes, “The CIO Is Dead. Long Live the Master Operational Strategist,” CIO Magazine,2 Oct. 2010;
2. R. Zarnekow, W. Brenner, and U. Oilgram, Integrated Information Management, Springer, 2006.
3. M. Lankhorst, Enterprise Architecture at Work, Springer, 2009.
4. L. Hendriks and M. Carr, “ITIL, Best Practice in IT Service Management,” The Guide to IT Service Management, J. Van Bon ed., Addison Wesley, 2002, pp. 131-150.
5. S. Graupner, S. Basu, and S. Singhal, “Business Operating Environment for Service Clouds,” Proc. SRII Service Research and Innovation Institute Conf. (SRII 11), IEEE CS, 2011, pp. 1-10.
6. B.S. Lee et al., Aggregating IaaS Service, tech. report HPL-2011-22, HP Laboratories, 2011; .
7. S. Graupner et al., “Making Processes from Best Practice Frameworks Actionable,” Proc. Conf. Enterprise Distributed Object Computing Workshops (EDOCW 09), IEEE CS, 2009, pp. 25-34.
8. I.J. Chen and A. Paulraj, “Towards a Theory of Supply Chain Management,” J. Operations Management, vol. 22, no. 2, 2004, pp. 119-150.
9. R.G. Poluha, Application of the SCOR Model in Supply Chain Management, Cambria Press, 2007.
10. P. Bolstorff and R. Rosenbaum, Supply Chain Excellence, a Handbook for Dramatic Improvement Using the SCOR Model, Amacom, 2003.
50 ms
(Ver 2.0)

Marketing Automation Platform Marketing Automation Tool