Issue No.07 - July (2011 vol.44)
pp: 108, 106-107
Kai A. Olsen , University of Bergen and Molde University College, Norway
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MC.2011.217
Politeness, both as a form of respect and as a protocol, is as important in the virtual world as in the physical.
Computing profession, Step function, System design
Kai A. Olsen, "Programmed Politeness", Computer, vol.44, no. 7, pp. 108, 106-107, July 2011, doi:10.1109/MC.2011.217