Issue No.11 - November (2010 vol.43)
John Carlo Bertot , University of Maryland.
Paul T. Jaeger , University of Maryland
Sean Munson , University of Michigan
Tom Glaisyer , New America Foundation
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MC.2010.325
Researching and evaluating social media initiatives is essential to encourage usage, continually improve the tools and policies governing their use, and develop governance processes that incorporate social media participation in its many forms.
Technology-mediated social participation, Computers and society, Social media technologies
John Carlo Bertot, Paul T. Jaeger, Sean Munson, Tom Glaisyer, "Social Media Technology and Government Transparency", Computer, vol.43, no. 11, pp. 53-59, November 2010, doi:10.1109/MC.2010.325