Issue No.07 - July (2009 vol.42)
Brian Whitworth , Massey University
Tong Liu , Massey University
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MC.2009.214
Spam wastes Internet processing, bandwidth, and storage. Like many other sociotechnical problems computing today faces, it's not solvable by purely technical approaches like filters or social responses like passing laws. Channel e-mail offers a solution that can enable social as well as technical communication efficiency.
spam, channel e-mail, software design, sociotechnical design, social computing
Brian Whitworth, Tong Liu, "Channel E-mail: A Sociotechnical Response to Spam", Computer, vol.42, no. 7, pp. 63-72, July 2009, doi:10.1109/MC.2009.214