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Information Seeking Can Be Social
March 2009 (vol. 42 no. 3)
pp. 42-46
Ed H. Chi, Palo Alto Research Center
For reasons ranging from obligation to curiosity, users have a strong inclination to seek information from others during the search process. Search systems using statistical analytics over traces left behind by others can help support the search experience.

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Index Terms:
information-seeking support systems, social computing, human-computer interaction, Web 2.0
Ed H. Chi, "Information Seeking Can Be Social," Computer, vol. 42, no. 3, pp. 42-46, March 2009, doi:10.1109/MC.2009.87
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