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Issue No.03 - March (2009 vol.42)
pp: 42-46
Ed H. Chi , Palo Alto Research Center
ABSTRACT
For reasons ranging from obligation to curiosity, users have a strong inclination to seek information from others during the search process. Search systems using statistical analytics over traces left behind by others can help support the search experience.
INDEX TERMS
information-seeking support systems, social computing, human-computer interaction, Web 2.0
CITATION
Ed H. Chi, "Information Seeking Can Be Social", Computer, vol.42, no. 3, pp. 42-46, March 2009, doi:10.1109/MC.2009.87
REFERENCES
1. G. Marchionini, "Exploratory Search: From Finding to Understanding," Comm. ACM, vol. 49, no. 4, 2006, pp. 41-46.
2. R.W. White et al., "Exploratory Search and HCI: Designing and Evaluating Interfaces to Support Exploratory Search Interaction," Proc. Computer-Human Interaction (CHI 07), ACM Press, 2007, pp. 2877-2880.
3. B. Evans and E.H. Chi, "Towards a Model of Understanding Social Search," Proc. Computer Supported Cooperative Work (CSCW 08), ACM Press, 2008, pp. 485-494.
4. B.M. Evans and S.K. Card, "Augmented Information Assimilation: Social and Algorithmic Web Aids for the Information Long Tail," Proc. Computer-Human Interaction (CHI 08), ACM Press, 2008, pp. 989-998.
5. M.S. Ackerman and D.W. McDonald, "Answer Garden 2: Merging Organizational Memory with Collaborative Help," Proc. Computer Supported Cooperative Work (CSCW 96), ACM Press, 1996, pp. 97-105, doi:http://doi.acm.org/10.1145240080.240203.
6. E.H. Chi and T. Mytkowicz, "Understanding the Efficiency of Social Tagging Systems Using Information Theory," Proc. 19th ACM Conf. Hypertext and Hypermedia, ACM Press, 2008, pp. 81-88.
7. Y. Kammerer et al., "Signpost from the Masses: Learning Effects in an Exploratory Social Tag Search Browser," to be published in Proc. Computer-Human Interaction (CHI 09), 2009.
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