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The Changing Software Business: Moving from Products to Services
January 2008 (vol. 41 no. 1)
pp. 20-27
Michael A. Cusumano, Massachusetts Institute of Technology
A dramatic shift is under way in the enterprise-software industry as established vendors embrace services in the wake of declining product revenues. It remains to be seen whether life-cycle dynamics or business-model choices are behind the long-term trend.

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Index Terms:
software, business models
Michael A. Cusumano, "The Changing Software Business: Moving from Products to Services," Computer, vol. 41, no. 1, pp. 20-27, Jan. 2008, doi:10.1109/MC.2008.29
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