This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
The Changing Software Business: Moving from Products to Services
January 2008 (vol. 41 no. 1)
pp. 20-27
Michael A. Cusumano, Massachusetts Institute of Technology
A dramatic shift is under way in the enterprise-software industry as established vendors embrace services in the wake of declining product revenues. It remains to be seen whether life-cycle dynamics or business-model choices are behind the long-term trend.

1. M.A. Cusumano, The Business of Software, Free Press/Simon &Schuster, 2004.
2. M.A. Cusumano, "The Changing Labyrinth of Software Pricing," Comm. ACM, July 2007, pp. 19–22.
3. J. Utterback, Mastering the Dynamics of Innovation, Harvard Business School Press, 1994.
4. C.M. Christensen, The Innovator's Dilemma, Harvard Business School Press, 1997.
5. M.A. Cusumano and R.W. Selby, Microsoft Secrets, Free Press/Simon &Schuster, 1995.
6. T. Knecht, R. Leszinski, and F.A. Weber, "Memo to a CEO: Making Profits after the Sale," McKinsey Quarterly, Nov. 1993, pp. 79–86.

Index Terms:
software, business models
Citation:
Michael A. Cusumano, "The Changing Software Business: Moving from Products to Services," Computer, vol. 41, no. 1, pp. 20-27, Jan. 2008, doi:10.1109/MC.2008.29
Usage of this product signifies your acceptance of the Terms of Use.