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November 2007 (vol. 40 no. 11)
pp. 33-37
Tiziana Margaria, Potsdam University
We are in the early phases of the service era, with visions and promises, and as a community we still seek the essence and characterization of service orientation.

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7. ITU-T Recommendation I.312/Q.1201, "Principles of Intelligent Network Architecture," Oct. 1992.
8. Information Systems Audit and Control Association, "Control Objectives for Information and Related Technology (CobiT)";
9. C. Petrie, M. Genesareth, and P. Hoffman, "POEM: Policy-Oriented Enterprise Management"; physics.

Index Terms:
service orientation, enterprise services, business service stack, Intelligent Network, Web services
Tiziana Margaria, "Service Is in the Eyes of the Beholder," Computer, vol. 40, no. 11, pp. 33-37, Nov. 2007, doi:10.1109/MC.2007.398
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