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November 2007 (vol. 40 no. 11)
pp. 33-37
Tiziana Margaria, Potsdam University
We are in the early phases of the service era, with visions and promises, and as a community we still seek the essence and characterization of service orientation.

1. T. Magadenz, N. Blum, and S. Dutkowski, "Evolution of SOA Concepts in Telecommunications," Computer, Nov. 2007, pp. 46–50.
2. T. Margaria and B. Steffen, "Service Engineering: Linking Business and IT, Computer, Oct. 2006, pp. 53–63.
3. M. Kaiser, "From Composition to Emergence: Toward the Realization of Policy-Oriented Enterprise Management, Computer, Nov. 2007, pp. 57–63.
4. D. Levy, "Web Services 'Wizard' May Help Computers Do People's Work, Researcher Says"; http://news-service.stanford.edu/news/2007/ may2petrie-050207.html.
5. J. Helbig and A. Scherdin, "Creating Business Value through Flexible IT Architecture," Computer, Nov. 2007, pp. 55–56.
6. M.P. Papazoglou et al., "Service-Oriented Computing: State of the Art and Research Challenges," Computer, Nov. 2007, pp. 38–45.
7. ITU-T Recommendation I.312/Q.1201, "Principles of Intelligent Network Architecture," Oct. 1992.
8. Information Systems Audit and Control Association, "Control Objectives for Information and Related Technology (CobiT)"; www.isaca.org.
9. C. Petrie, M. Genesareth, and P. Hoffman, "POEM: Policy-Oriented Enterprise Management"; http://logic.stanford.edu/talks/deriwest physics.

Index Terms:
service orientation, enterprise services, business service stack, Intelligent Network, Web services
Citation:
Tiziana Margaria, "Service Is in the Eyes of the Beholder," Computer, vol. 40, no. 11, pp. 33-37, Nov. 2007, doi:10.1109/MC.2007.398
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