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Issue No.05 - May (2007 vol.40)
pp: 98-100
Ben Clacy , IT Service Management Forum
Brian Jennings , IT Service Management Forum
ABSTRACT
Global information technology service management adoption has grown exponentially under the aegis of the IT Service Management Forum.
INDEX TERMS
IT service management, IT systems perspectives, itSMF
CITATION
Ben Clacy, Brian Jennings, "Service Management: Driving the Future of IT", Computer, vol.40, no. 5, pp. 98-100, May 2007, doi:10.1109/MC.2007.183
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