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Web-Log-Driven Business Activity Monitoring
March 2005 (vol. 38 no. 3)
pp. 61-68
Savitha Srinivasan, IBM Almaden Research Center
Vikas Krishna, IBM Almaden Research Center
Scott Holmes, IBM Almaden Research Center
Business process transformation defines a new level of business optimization that manifests as a range of industry-specific initiatives that bring processes, people, and information together to optimize efficiency. For example, BPT encompasses lights-out manufacturing, targeted treatment solutions, real-time risk management, and dynamic supply chains integrated with variable pricing.

To examine how BPT can optimize an organization's processes, the authors describe a corporate initiative that was developed within IBM?s supply chain organization to transform the import compliance process that supports the company?s global logistics.

Index Terms:
business process transformation, e-commerce, benchmarking, business activity management, BAM metrics
Savitha Srinivasan, Vikas Krishna, Scott Holmes, "Web-Log-Driven Business Activity Monitoring," Computer, vol. 38, no. 3, pp. 61-68, March 2005, doi:10.1109/MC.2005.109
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