Issue No.09 - September (1981 vol.14)
F.G. Soltis , IBM Corporation
Providing complex functions in systems that can be easily used by those with limited skills and training is the major challenge facing small business system designers.
F.G. Soltis, "Tutorial Series 12 Design of a Small Business Data Processing System", Computer, vol.14, no. 9, pp. 77-93, September 1981, doi:10.1109/C-M.1981.220610