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April 1980 (vol. 13 no. 4)
pp. 33-44
J.P. Buzen, BGS Systems, Inc.
Operational analysis, an alternative to stochastic analysis based on measurable variables rather than abstract parameters, simplifies proofs of formulas for computing response times and queue lengths.
Citation:
J.P. Buzen, P.J. Denning, "Measuring and Calculating Queue Length Distributions," Computer, vol. 13, no. 4, pp. 33-44, April 1980, doi:10.1109/MC.1980.1653574
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