Issue No.11 - November (1977 vol.10)
S.A. Mamrak , Ohio State University
The advent of remote terminal access to computer systems, especially as provided by computer networks, has created a marketplace in which computer services rather than computer systems are being sold. And along with that marketplace has come the need for a way to compare and evaluate computer services. This paper presents a methodology for designing and analyzing computer service comparison experiments with the objective of selecting the best system.
S.A. Mamrak, P.A. DeRuyter, "Statistical Methods for Comparing Computer Services", Computer, vol.10, no. 11, pp. 32-39, November 1977, doi:10.1109/C-M.1977.217561