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Issue No.04 - October-December (2002 vol.24)
pp: 32-39
ABSTRACT
<p>The Sabre system was developed by IBM in the 1960s to handle reservations and seat inventory for American Airlines. System specification requirements included an unprecedented number of transactions, such as handling 83,000 daily phone calls. This look back at the project?s history highlights system problems and achievements.</p>
CITATION
Robert V. Head, "Getting Sabre off the Ground", IEEE Annals of the History of Computing, vol.24, no. 4, pp. 32-39, October-December 2002, doi:10.1109/MAHC.2002.1114868
REFERENCES
1. D.G. Copeland, R.O. Mason, and J.L. McKenney, "Sabre: The Development of Information-Based Competence and Execution of Information-Based Competition," IEEE Annals of the History of Computing, vol. 17, no. 3, Fall 1995, pp. 30-57.
2. Inside front cover, Newsweek,8 May 1961.
3. R.D. Norby, "The American Airlines Sabre System," in James D. Gallagher, Management Information Systems and the Computer, Am. Management Assoc. Research Study, 1961, pp. 150-176.
4. IBM General Information Manual, 9090 Airlines Reservation System, 1961. The photos in this article are from this IBM publication. Interestingly, the word "Sabre" does not appear in this manual.
5. W.B. Elmore to R.V. Head, letter, 11 Aug. 1961. In possession of the author.
6. W.R. Plugge director, Technical Reservations Systems, to all Sabre personnel, memorandum on "Central Site," 2 May 1961. In possession of the author.
7. M.N. Perry director of programming, to all Sabre personnel, memorandum on "Organization,"15 Mar. 1962. In possession of the author.
8. R.V. Head to R.D. Hillstrom, "American Airlines System Checkout," memorandum, 19 Mar. 1962. In possession of the author.
9. R.V. Head, Real-Time Business Systems, Holt, Rinehart and Winston, New York, 1964. This book embodies many of the lessons learned about new technology application management while working on the ERMA and Sabre systems.
10. R.F. Burkhardt, "The Sabre System," presentation, 1 Oct. 1964. In possession of the author.
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