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Issue No.01 - January-March (1993 vol.15)
pp: 39-43
ABSTRACT
<p>A history project has been initiated by the Harvard Graduate School of Business Administration to explore where, how, and why information technology has transformed an entire industry. Two industries have been covered: airlines and banking. Other studies are under way. Key findings have integrated two learning processes: how to change the organization's structure, and how to learn the new technology. A model of the process for reaching a dominant design has been established. A team of computer professionals with experience in the 1950s and beyond is helping to carry out the historical research. The findings show how strategies and structures interrelate to include the impact of systems on strategies and structures. This project emphasizes how innovative management uses technology.</p>
CITATION
Walter M. Carlson, "Transforming an Industry Through Information Technology", IEEE Annals of the History of Computing, vol.15, no. 1, pp. 39-43, January-March 1993, doi:10.1109/85.194090
REFERENCES
1. D.G. Copeland and J.L. McKenney, "Airline Reservations Systems: Lessons from History,"MIS Quarterly, Vol. 12, No. 2, June 1988, pp. 352-370.
2. D.G. Copeland, R.O. Mason, and J.L. Mckenney, "American Airlines SABRE System," submitted for publication inIEEE Annals of the History of Computing.
3. A.W. Fisher and J.L. McKenney, "The Development of the ERMA Banking System: Lessons from History,"IEEE Annals of the History of Computing, Vol. 15, No. 1, Jan. 1993, pp. 44-57.
4. J.L. Mckenney and A.W. Fisher, "Manufacturing the ERMA Banking System: Lessons from History," submitted for publication inIEEE Annals of the History of Computing.
5. J.L. McKenney, "The Introduction and Evolution of Mainframe Computing at Bank of America," submitted for publication inIEEE Annals of the History of Computing.
6. A.D. Chandler,Strategy and Structure, MIT Press, Cambridge, Mass., 1962.
7. A.D. Chandler,The Visible Hand: The Managerial Revolution in American Business, Harvard Univ. Press, Cambridge, Mass., 1977.
8. A.D. Chandler and R.S. Tedlow,The Coming of Managerial Capitalism, Irwin, Homewood, Ill., 1985.
9. A.D. Chandler,Scale and Scope: The Dynamics of Industrial Capitalism, Harvard Univ. Press, Cambridge, Mass., 1990.
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